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What happens to your message
If you are writing about Livescore itself, your message goes to the people who run this review website, not to the bookmaker. The information you type into the form is used only to deal with your enquiry and to keep a record of the correspondence, and it is not passed on to any third party for marketing purposes. Messages are kept only as long as necessary to resolve the matter, and then deleted in line with standard data-handling practice.
If your message concerns a problem you have had with Livescore, we cannot act on your behalf and we cannot change any decision the operator has made. What we can do is pass the details on to the right people at the operator, so they can look into it directly. We do not guarantee any particular outcome, and we never promise a specific response time, but every message is acknowledged within a reasonable period.
Feedback about this website
Comments about how this site works, what is missing, or what reads as unclear are read carefully and used to improve the content. If several readers flag the same issue, that point is prioritised for review. Suggestions about games, payment methods or policies that are not yet covered are noted and weighed against the time needed to research them properly.
Criticism is treated the same way as praise. A message that points out an error in a review, a broken piece of logic, or a section that has fallen out of date is genuinely useful, because the pages are maintained by hand and mistakes can slip through. Corrections are checked against the operator's own terms before anything is changed.
Writing an effective message
To get a useful answer quickly, include the essentials. State which product or page you are asking about, and give the date of any transaction or event you mention. If the matter involves an account, quote the username or reference number you used with Livescore, but never put your password or full card details into the form. No one on this website will ever ask for those.
- Name the specific page, game or promotion your question refers to.
- Describe what you expected and what actually happened.
- Include any reference numbers, dates or screenshots that support your point.
- Say what outcome you are hoping for, so the reply can address it directly.
Messages that arrive without context take longer to handle, because the reader has to guess what is being referred to. A short background sentence is usually enough. If you are reporting a technical fault, a description of the device and browser you were using helps the team reproduce the issue.
Who should not use this form
Anyone under the age of eighteen should not contact this website about gambling matters. If you are concerned about your own gambling or someone else's, the form is not the right place for that conversation. You should speak to a responsible-gambling support service directly, and you can also use the self-exclusion tools that Livescore offers through its own account settings. This website does not provide counselling and cannot take the place of professional help.